fg77 Terms & Conditions

1. Introduction and Acceptance

Welcome to fg77, Bangladesh's trusted online gaming and sports betting destination. These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("the User") and fg77 ("the Company", "we", "us", or "our") governing your access to and use of the fg77 platform, including all games, betting markets, promotions, and related services offered through our website.

By registering an account, making a deposit, or using any service on fg77, you confirm that you have read, understood, and agreed to be bound by these Terms. These Terms apply to all users of the platform located in Bangladesh and any other jurisdiction where access is permitted. If you do not agree to these Terms in their entirety, you must not use our platform.

2. Eligibility and Account Registration

To register an account and use the fg77 platform, you must satisfy all of the following eligibility criteria at the time of registration and on an ongoing basis throughout your use of the platform:

• You must be at least 21 years of age. fg77 strictly enforces age verification and will request supporting documents where necessary.
• You must be the registered account holder acting on your own behalf and not on behalf of any third party.
• You must not be a resident of any jurisdiction in which online gambling is prohibited by applicable law.
• You must have full legal capacity to enter into a binding agreement and must not be registered as a self-excluded player on any relevant exclusion register.

fg77 reserves the right to conduct identity and age verification checks at any time. Failure to complete these checks to our satisfaction may result in the suspension or closure of your account and the withholding of any associated funds pending investigation.

3. Deposits, Withdrawals & Payments

Accepted Payment Methods

fg77 supports a range of payment methods suited to players in Bangladesh. Accepted methods include bKash, Nagad, Rocket, Upay, and selected bank transfers via Dutch-Bangla Bank, City Bank, BRAC Bank, and Sonali Bank. All financial transactions on the platform are processed in Bangladeshi Taka (BDT). Minimum and maximum transaction limits apply and are subject to change without prior notice.

Withdrawal Conditions

Withdrawal requests are subject to a mandatory KYC (Know Your Customer) review process. All the following conditions must be met before a withdrawal is approved:

• The account holder's identity must be fully verified with a valid National ID Card (NID) or passport.
• Any applicable wagering requirement attached to a bonus must be fully satisfied before bonus-derived funds may be withdrawn.
• Withdrawals must be made to a payment account registered in the same name as the fg77 account. Third-party withdrawals are strictly prohibited.

4. Bonuses, Promotions & Wagering Requirements

fg77 offers various promotional offers including welcome bonuses, reload bonuses, free spins, and seasonal promotions tied to events such as the BPL, IPL, Eid, and Pohela Boishakh. All promotional offers are subject to the following general terms:

• Each bonus promotion will specify a rollover requirement. Bonus funds and any winnings derived from them are not withdrawable until the rollover has been fully completed.
• Bonuses are intended for personal recreational use only. Bonus stacking, syndicate play, and systematic exploitation of promotional offers are prohibited and may result in account termination.
• Welcome bonuses are limited to one per household, device, IP address, and payment method. Duplicate account registrations will be treated as a violation of these Terms.
• fg77 reserves the right to withdraw, modify, or cancel any promotion at any time without prior notice, and to reclaim bonus funds if any promotional abuse is detected.

Specific bonus promotions may carry individual terms that override these general bonus rules. Always refer to the specific promotional page or contact support for clarity before participating.

5. Responsible Gaming & Player Protection

fg77 is committed to promoting responsible gaming. We provide tools and resources to help players maintain control over their gaming activity. All players are strongly encouraged to set personal limits and to be aware of the signs of problem gambling.

Self-Exclusion

Players who believe their gambling behaviour is becoming harmful may request a self-exclusion from fg77. Once a self-exclusion request is accepted, the account will be suspended for the requested duration and no new account registrations will be accepted from the same individual during that period. Self-exclusion requests should be submitted to our support team at [email protected].

Deposit Limits

Players may request daily, weekly, or monthly deposit limits on their accounts. Once set, deposit limits take effect immediately. Requests to increase a deposit limit are subject to a 72-hour cooling-off period before the increase comes into effect, ensuring players have adequate time to reconsider.

6. Prohibited Activities & Fair Play

The integrity of our platform is paramount. The following activities are strictly prohibited and will result in immediate account suspension, permanent ban, and possible legal action:

• Using automated bots, scripts, or any form of artificial intelligence software to gain an unfair advantage in any game or betting market offered on fg77.
• Collusion, chip dumping, or any form of coordinated play designed to defraud other players or the house in any live casino or card game environment.
• Attempting to launder money or use fg77 as a vehicle for any form of financial fraud, including the use of stolen payment credentials or compromised accounts.
• Opening or operating multiple accounts to circumvent withdrawal limits, bonus restrictions, self-exclusion periods, or any other platform rule.

7. Intellectual Property

All content available on the fg77 platform — including but not limited to software, game mechanics, graphics, logos, text, imagery, audio, and data feeds — is the exclusive intellectual property of fg77 or its licensed third-party providers. Unauthorized reproduction, distribution, modification, or commercial exploitation of any fg77 content is strictly prohibited.

Trademarks and Brand Identity

The fg77 name, logo, and associated brand marks are trademarks of the Company. You may not use any fg77 trademark, service mark, or brand element in any commercial context, including but not limited to affiliate marketing, reseller arrangements, or social media impersonation, without our express written consent.

User-Generated Content

Any content you submit to fg77 (including support messages, feedback, or social interactions on any associated channel) grants fg77 a non-exclusive, royalty-free, worldwide licence to use, display, and adapt such content for operational and promotional purposes, subject to our Privacy Policy.

8. Privacy and Data Protection

fg77 collects and processes personal data in accordance with our Privacy Policy. By using the platform, you consent to the collection, use, and processing of your personal data as described therein. We implement industry-standard SSL encryption and data security protocols to protect your information. The following categories of personal data may be collected:

• Identity and contact information (name, date of birth, email address, phone number, and NID or passport details) for KYC compliance.
• Financial transaction data necessary to process deposits and withdrawals and to comply with anti-money-laundering requirements.
• Behavioural and technical data (IP address, device type, session logs) used to ensure platform security, detect fraud, and personalise your gaming experience.

For full details on how we collect, store, and process your personal data, please refer to our Privacy Policy.

9. Limitation of Liability

To the fullest extent permitted by applicable law, fg77 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the platform, including but not limited to loss of profits, loss of data, loss of goodwill, or interruption of service. fg77 does not guarantee uninterrupted or error-free access to the platform and accepts no liability for any downtime caused by technical maintenance, third-party service failures, or events beyond our reasonable control.

Our total aggregate liability to you for any claim arising out of or in connection with these Terms or your use of the platform shall not exceed the total amount of deposits made by you to your fg77 account in the thirty (30) days immediately preceding the event giving rise to the claim.

10. Suspension, Termination & Account Closure

fg77 reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, with or without prior notice, in any of the following circumstances:

• The account holder has breached these Terms & Conditions, including engaging in any prohibited activity listed in Section 6.
• fg77 has reasonable grounds to suspect fraudulent activity, money laundering, identity theft, or any other criminal conduct associated with the account.
• A regulatory, legal, or compliance obligation requires fg77 to restrict or cease providing services to the account holder.

11. Governing Law & Dispute Resolution

These Terms & Conditions shall be governed by and construed in accordance with applicable law. In the event of any dispute arising out of or in connection with these Terms or your use of the fg77 platform, the parties agree to first attempt resolution through good-faith negotiation. You may contact our support team at [email protected] to raise a formal complaint. fg77 will acknowledge all formal complaints within 5 business days and endeavour to reach a resolution within 28 days.

fg77 makes no representations that the platform is appropriate or available for use in all jurisdictions. Accessing or using the platform from jurisdictions where online gambling is prohibited is done entirely at the user's own risk and is not condoned or facilitated by fg77.

12. Amendments to These Terms

fg77 reserves the right to update, amend, or replace these Terms & Conditions at any time. We will endeavour to notify registered users of material changes via email or an in-platform notification, but it is your responsibility to review these Terms periodically. Your continued use of the fg77 platform following any amendment constitutes your binding acceptance of the revised Terms. The most current version of these Terms will always be accessible at the /terms-conditions page of our website.