fg77 Privacy Policy

At fg77, we take your privacy seriously. This Privacy Policy describes the types of information we collect from users who access our website and gaming services, how that information is used, and the steps we take to keep it safe. By using fg77's platform, you agree to the practices described in this policy.

This policy applies to all users of fg77's services, including players from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and all other regions of Bangladesh. We are committed to handling your personal data with the highest level of care and transparency, in line with internationally recognized privacy principles.

📋1. Information We Collect

To provide you with a smooth, secure, and personalised gaming experience, fg77 collects the following categories of information when you register, play, deposit, or otherwise interact with our platform:

• Identity and contact details: full name, username, email address, and mobile number (required for bKash, Nagad, or Rocket-linked accounts).
• Account credentials: encrypted password and security settings associated with your fg77 account.
• Financial data: transaction records, deposit and withdrawal history, and payment method identifiers (mobile banking references — no full card or bank account numbers are stored).
• Technical data: IP address, device type, browser version, operating system, and session timestamps used for security monitoring and fraud prevention.
• Behavioural data: game history, bet amounts, session duration, preferred game categories, and promotional interactions to enable personalised recommendations.

⚙️2. How We Use Your Information

fg77 uses the information we collect strictly for the purposes of operating and improving our platform. We do not use your data for purposes beyond those listed below without first obtaining your explicit consent:

• Account management: creating and maintaining your fg77 account, verifying your identity, and processing transactions including deposits and withdrawals via bKash, Nagad, Rocket, and Upay.
• Customer support: responding to inquiries, resolving disputes, and providing assistance related to your gaming activity or account status.
• Personalisation and promotions: tailoring bonus offers, game recommendations, and marketing communications to match your interests and gameplay patterns.
• Security and fraud prevention: monitoring unusual activity, preventing unauthorised access, and protecting our platform and its users from fraudulent behaviour.
• Platform improvement: analysing aggregated, anonymised usage data to improve site performance, identify technical issues, and develop new features for our players across Bangladesh.

🤝3. Data Sharing and Disclosure

fg77 does not sell, rent, or trade your personal information to external parties. We may share limited data with trusted third-party service providers solely where necessary to deliver our services. All such parties are bound by strict confidentiality obligations.

Circumstances under which limited data sharing may occur include:

• Payment processing partners (such as bKash, Nagad, and Rocket) who facilitate deposit and withdrawal transactions on our platform — they receive only the minimum data required to complete the transaction.
• Game technology providers (such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi) who supply the gaming software and infrastructure — they receive anonymised session data necessary for game integrity and RTP verification.
• Legal and regulatory authorities when fg77 is legally obligated to disclose certain information — for example, in response to a valid court order, fraud investigation, or anti-money-laundering compliance requirement.

💳4. Payment Data and Financial Information

fg77 takes the security of your financial information extremely seriously. When you make a deposit or withdrawal using bKash, Nagad, Rocket, Upay, Visa, or Mastercard, your payment credentials are handled by our trusted payment partners. fg77 does not directly store your full card numbers, mobile banking PINs, or internet banking passwords on its servers.

Transaction references and account identifiers are retained for a minimum period as required for dispute resolution and audit purposes. All financial data in transit is encrypted using SSL protocols. We strongly advise players never to share their payment account credentials with any third party, including fg77 support staff, as our team will never ask for your PIN or password.

🍪5. Cookies and Tracking Technologies

fg77 uses cookies and similar tracking technologies to improve the functionality and performance of our platform. Cookies are small data files stored on your device that help us remember your preferences and deliver a consistent experience. We use the following types of cookies:

• Essential cookies: required for core site functionality such as maintaining your login session, processing transactions, and ensuring security features operate correctly.
• Performance cookies: collect anonymised data about how visitors use fg77, helping us identify pages that load slowly, errors that occur, and features that are most popular among Bangladeshi players.
• Preference cookies: store your language settings and UI preferences so you do not need to reconfigure them every time you visit.

You may disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the performance of some features on the fg77 platform, including game loading and session persistence.

🗓️6. Data Retention

fg77 retains your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable law. For active accounts, we retain your registration details, transaction history, and communication logs for the duration of the account lifecycle and for a minimum of 5 years following account closure to satisfy audit and compliance requirements.

Marketing preferences and cookie consent records are retained for up to 3 years or until you withdraw your consent. Where data is no longer needed, we apply secure deletion procedures to permanently remove it from our systems.

🔐7. Security Measures

fg77 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. These include 256-bit SSL encryption for all data in transit, firewall protection at the network perimeter, regular security audits, and strict role-based access controls for internal staff.

While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security against all threats. In the event of a data breach that poses a significant risk to your rights or interests, fg77 will notify affected users promptly and take immediate remediation steps. We encourage all users to choose strong, unique passwords and to enable any available two-factor authentication features on their fg77 account.

⚖️8. Your Rights and Choices

As a user of fg77's platform, you hold the following rights with respect to your personal data. You may exercise any of these rights by contacting our support team at [email protected]:

• Right of access: you may request a copy of the personal data fg77 holds about you at any time.
• Right to rectification: if you believe any information we hold about you is inaccurate or incomplete, you may ask us to correct it.
• Right to erasure: you may request that we delete your personal data, subject to our legal obligations to retain certain records.
• Right to restrict processing: you may ask us to limit the way we use your data while a request is under review.
• Right to withdraw consent: where data processing is based on your consent (for example, marketing emails), you may withdraw that consent at any time by contacting support or using the unsubscribe link in communications.

We aim to respond to all data rights requests within 30 days of receipt. In cases of complexity or high volume, we may extend this period by up to an additional 30 days, in which case we will inform you of the extension and its reason.

🔗9. Third-Party Links

The fg77 platform may occasionally reference or display the names of third-party game providers and payment partners. Our platform does not contain outbound links to external websites. However, if you independently navigate to any external site, please be aware that fg77 has no control over the content or privacy practices of those sites, and this Privacy Policy does not apply to them. We recommend reviewing the privacy policy of any external service you choose to use.

🔞10. Children's Privacy

fg77 is strictly an adult gaming platform. Our services are intended exclusively for individuals aged 21 and above. We do not knowingly collect personal data from anyone under the age of 21. If we become aware that a minor has registered an account or provided personal information, we will immediately suspend that account and delete all associated data. Parents or guardians who believe a minor may have accessed our platform should contact us immediately at [email protected] so we can take swift action.

📝11. Changes to This Privacy Policy

fg77 reserves the right to update or modify this Privacy Policy at any time. When we make material changes to this policy, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users via email or an in-platform notification. Your continued use of fg77's services after such changes constitutes your acceptance of the revised policy.

We encourage all users to review this Privacy Policy periodically to stay informed about how fg77 protects your information. The most current version of this policy will always be available at fg77.vin/privacy-policy.